Using data abroad - Pay Monthly
It's now much easier to keep track of costs when you use the internet abroad.
We stop charging you for data abroad when your data usage reaches £40 (inc VAT); this doesn’t mean just Europe, but wherever you are in the world. You can then use up to 50MB without any additional charges.
We'll also send you alerts when you've spent £20 and £40; when you're nearing the 50MB limit and if you reach it. If you do reach 50MB; your data service will automatically stop, so if you want to use more you'll need to opt in to a higher spending cap (ideally before you go) by calling Customer Services.
Here are our data roaming rates.
Default spend cap (all customers)
| Region | Cost per MB | Charge Limit per Month | Usage Limit per Month |
|---|---|---|---|
| Europe | £3.07 | £40 | 50MB |
| Rest of World | £6 | £40 | 50MB |
Higher spend cap option
| Region | Cost per MB | Charge Limit per Month | Usage Limit per Month |
|---|---|---|---|
| Europe | £3.07 | £120 | 200MB |
| Rest of World | £6 | £120 | 200MB |
Prices include VAT
If you want to avoid any data roaming charges on your Smartphone, you must switch off any 'mobile/cellular data' and 'data roaming' options. You can check how to do this here.
See our FAQs below for more information.
FAQs
A Countries included in the Europe pricing zone are:
Andorra, Austria, Belgium, Bulgaria, Cyprus, The Czech Republic, Denmark, Estonia, Finland, France, Monaco, French West, Indies, Germany, Gibraltar, Greece, Guernsey, Hungary, Ireland, The Isle of Man, Italy, The Vatican, San Marino, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, The Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden and Switzerland.
No, you will get the new data rates on any network in the specific country.
If you only use a small amount, then you'll only pay for this small amount. Data is charged in 1KB increments, so a made-for- mobile web page of 10KB in Europe would cost around 3p.
No. The pricing is the same whichever service you use.
50MB gives you approximately:
2,500 mobile-friendly web pages or
1,500 emails (without attachments) or
200 emails (with attachments) or
Up to five hours of web browsing on a laptop.
New Web Daily Europe Service
Web Daily Europe – Use data without worrying about the cost
Off to Europe soon?
Get Web Daily Europe and save loads of money while using the internet during your visit.
How does it work?
- Get 15 MB per day for £1.50 per day.
- To sign up, text DATA to 2020.
- Its available when visiting most European countries (see the list below).
15 MB is enough for most customers to use Facebook or check email – but not enough to watch YouTube videos or download music.
You'll only be charged for the days you use data, and Web Daily Europe is only available for Pay Monthly customers at this time.
FAQ's
No. It’s still £1.50 a day for 15 MB a day.
You will get a warning message. If you go over again, you will be moved up automatically to a higher priced service: £5 per day for 50 MB per day.
On most smartphones, go into settings -> network, and then turn off data access or data roaming.
Austria; Belgium; Bulgaria; Cyprus: Czech Republic; Denmark; Estonia; Finland; France; Germany; Greece; Hungary; Ireland; Isle of Man; Italy; Latvia; Lithuania; Luxembourg; Malta; Netherlands; Poland; Portugal; Romania; Slovakia; Slovenia; Spain; Sweden.
For more information, please see our terms and conditions below.
Monthly spending limit terms and conditions
- The £40 spend cap is the default for all data usage abroad on all Pay Monthly tariffs.
- The £40 spend cap gives you 50MB per billing month and the £120 spend cap gives you 200MB per month of data abroad in any country.
- Customers who have an existing Data Abroad bundle will have the £40 spend cap applied once the bundle limit is reached.
- If you have reached the volume limit for the spend cap relevant to you the service will stop.
- If you want to continue to use the data service, you must contact Customer Services.
- Customers with the £40 spending cap who want to use more than 50MB roaming data, can contact customer service and request to be moved to the £120 spending cap option.
- Customers with the £120 spending cap who want to use more than 200MB roaming data, can contact customer service and request to use the data roaming service without any limit. Additional usage will then be charged at £3.07MB in Western Europe or £6/MB outside Europe.
- Customers can move from the £40 option to the £120 option at any time, but can only move back from the £120 to the £40 option at the end of the monthly billing period.
- It will take up to 24 hours to make changes to your tariff option.
- You will receive automatic usage alerts when you use data abroad. The alerts will be sent when you first start using data; at £20 and £40; at 80% of the spend cap limit; and when the limit is reached.
- If you change the spend cap you are using, it will take up to 24 hours for the usage alerts to show this. The usage alerts are a free service to help you manage your data usage. O2 does not accept responsibility for notifications which are not received for any reason. You are responsible for how much data you use.
- Unused allowances cannot be carried over into subsequent months.
- Only one spend cap option can be taken at any one time.
- O2 reserves the right to remove or vary any elements of the spend caps, including pricing. 30-day's notice will be given by text message if we increase prices of the spend cap you are using.
- Use of data is subject to network coverage.
- Data usage is charged in 1KB increments. 1MB is 1,024KB. Charges are made only for data received and sent.
- Your normal Airtime, Tariff and Bolt On terms apply. See o2.co.uk/terms
Web Daily Europe terms and conditions
- Web Daily Europe is an optional service available to O2's Pay Monthly consumer customers only. It cannot be used with mobile broadband or Business tariffs.
- If you opt in, then for each day that you use data in one of the countries listed below, you will be charged a maximum of £1.50 for the data you use on that day.
- Your daily usage allowance is 15MB. If you repeatedly use more than this then we will contact you about your usage and may insist that you move to a daily maximum charge of £5 or remove you from the service. We'll make reasonable efforts to contact you before moving you or ending the service.
- Regardless of the country you're in, your daily usage allowance can be used from 00.00 to 23.59 UK time.
- Any unused data allowance will not be carried over.
- You can opt in for free whilst roaming but it may take up to 24 hours for Web Daily Europe to be added to your account. We'll send you a text when it has been done.
- The service is available in Austria; Belgium; Bulgaria; Cyprus: Czech Republic; Denmark; Estonia; Finland; France; Germany; Greece; Hungary; Ireland; Isle of Man; Italy; Latvia; Lithuania; Luxembourg; Malta; Netherlands; Poland; Portugal; Romania; Slovakia; Slovenia; Spain; Sweden.
- We reserve the right to change the list of countries and or the terms of this optional service. You are free to opt out of the service at any time. We will try to notify you of any changes to the country list or the terms before they are made.
