International Traveller Service
International Traveller Service (ITS) is ideal for the worldwide traveller and offers discounts of up to 80% when calling from abroad
What is International Traveller Service?
International Traveller Service (ITS) is perfect if you travel worldwide and it could save you up to 80% on your calls when abroad.
It offers discounts for:
- Calls back to the UK while abroad
- Calls to countries in the same World Zone
- Calls "in-country" while abroad
- Receiving calls while abroad
So if you're using your phone from anywhere in the world, ITS is for you.
Find out more about ITS for:
International Traveller Service is not available to Pay & Go customers.
Pay Monthly
How do I get International Traveller Service?
If your tariff has more than 600 free minutes you can benefit from International Traveller Service (ITS) for no extra charge. If your tariff has less you can still benefit from ITS for just £2.99 per month.
To get ITS right now, simply call Customer Services - you'll find the number on your bill. Then, wherever you find yourself in the world, you'll always be able to relax when using your mobile.
How much can I save with ITS?
| World Zones | Calls to UK, in country or to another country in this zone | Calling out of Zone (per min) | Receiving a call | |||
|---|---|---|---|---|---|---|
| Standard | ITS | Standard | ITS | Standard | ITS | |
| 1 Ireland and Channel Islands |
35p | 35p | 176p | 93p | 18p | 18p |
| 2 W. Europe, EU |
35p | 35p | 172p | 91p | 18p | 18p |
| 2 W. Europe, Non-EU |
30p | 30p | 149p | 79p | 18p | 18p |
| 3 E. Europe |
137p | 81p | 199p | 179p | 85p | 52p |
| 4 USA and Canada |
137p | 90p | 199p | 179p | 103p | 39p |
| 5 Asia and Pacific |
85p | 60p | 199p | 179p | 111p | 43p |
| 6 Rest of the world |
170p | 120p | 199p | 179p | 141p | 85p |
All prices shown are per minute and include VAT where applicable
More information on World Zones
- Prices are inc. VAT quoted in pence per minute rounded up to the nearest penny.
- Roamed calls outside Western Europe to UK, In-country In-zone have a minimum one minute charge and are then charged in 15 second increments. Out of Zone calls in all destinations are also charge in this way.
- Roamed calls in Western Europe to UK, In-country In-zone have a minimum 30 second charge and are then charged in 1 second increments.
- Charges in all destinations are in one second increments for receiving calls while abroad with no minimum.
- Calls made to landlines in Kosovo from any destination will be priced as a zone 3 call.
Business
How do I get International Traveller Service?
If you're on one of our current business tariffs, you'll already benefit from International Traveller Service (ITS) for free. So, whenever you travel abroad, you'll be able to make substantial savings. Hopefully, that will make your trip much more enjoyable.
| ITS | ITS | ITS | |
|---|---|---|---|
| World Zones | Calling to the UK, within a country or to another country within this World Zone | Calling country outside this zone | Receiving a call |
| 1 Ireland and Channel Islands | 30p | 79p | 15p |
| 2 W. Europe, EU | 30p | 79p | 15p |
| 2 W. Europe, Non-EU | 30p | 79p | 15p |
| 3 E. Europe | 81p | 179p | 52p |
| 4 USA and Canada | 90p | 179p | 39p |
| 5 Asia and Pacific | 60p | 179p | 43p |
| 6 Rest of the world | 120p (back to UK & in country) | 179p (in-zone) | 85p |
All prices shown are per minute and exclude VAT
More information on World Zones
- Roamed calls outside Western Europe to UK, In-country In-zone have a minimum one minute charge and are then charged in 15 second increments. Out of Zone calls in all destinations are also charge in this way.
- Roamed calls in Western Europe to UK, In-country In-zone have a minimum 30 second charge and are then charged in 1 second increments.
- Charges in all destinations are in one second increments for receiving calls while abroad with no minimum.
- Calls made to landlines in Kosovo from any destination will be priced as a zone 3 call.