Standard rate calls and International Traveller Service
Our standard rates start at 87p per min for calls and 17p for sending a text.
What is International Traveller Service?
International Traveller Service (ITS) is perfect if you call abroad from the UK. It gives you a discount of up to 80% to call countries worldwide.
It's also a flat rate, so you'll pay the same price day or night, whether you call a mobile or landline, no matter which network you connect to.
International Traveller Service is not available to Pay & Go customers.
How do I get International Traveller Service?
If your tariff has more than 600 free minutes you can benefit from International Traveller Service (ITS) for no extra charge. ITS is also included in your tariff if you have International Favourites. Or you can still benefit from ITS for £3.06 per month.
Some older tariffs may also include ITS, so call Customer Services to check or to get it right now - you’ll find the number on your bill. We can get it up and running within 72 hours. Then you can enjoy cheaper calls wherever you’re calling.
How much can I save with ITS?
| Standard | ITS | |
|---|---|---|
| World Zones | Making a call | Making a call |
| 1 Ireland |
87p | 15p |
| 2 W. Europe, EU |
92p | 18p |
| 2 W. Europe, Non-EU |
92p | 18p |
| 3 E. Europe |
96p | 41p |
| 4 USA and Canada |
103p | 18p |
| 5 Asia and Pacific |
103p | 31p |
| 6 Rest of the world |
154p | 92p |
The standard price of sending a text is 17p, with ITS it only costs 13p!
All prices shown are per minute and include VAT
Terms and Conditions.
- Prices are RRP, pence per minute, include VAT and apply 24 hours per day
- International Calls made from the UK are charged in one-second increments, rounded up to the nearest second and then rounded up to the nearest penny
- Minimum charge is 2p including VAT
- Calls made to landlines in Kosovo from any destination will be priced as a World Zone 3 call
World Zones for calls from the UK:
| Zone | Country |
|---|---|
| zone 1 | Ireland |
| zone 2 | Andorra, Austria, Bulgaria, Cyprus, Greek, Czech Republic, Denmark, Estonia, Finland, Germany, Hungary, Italy, Latvia, Liechtenstein, Lithuania, Malta, Monaco, Norway, Poland, Romania, San Marino, Slovakia, Slovenia, Sweden, Switzerland, Vatican City |
| zone 3 | Albania, Bosnia and Herzegovina, Croatia, Turkish, Iceland, Kosovo, Macedonia, Montenegro, North Cyprus, Serbia |
| zone 4 | Canada and USA |
| zone 5 | Australia, Christmas Island, Cocos islands, Hong Kong, Japan, Malaysia, New Zealand, Singapore, USA Minor Outlying Islands |
| zone 6 | Afghanistan, American Samoa, Angola, Anguilla, Antarctica, Antigua and Barbuda, Argentina, Armenia, Aruba, Ascension Island, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belize, Benin, Bermuda, Bhutan, Bolivia, Botswana, Brazil, Brunei Darussalam, Burkina Faso, Burundi, Cote d'Ivoire, Cambodia, Cameroon, Cape Verde, Cayman Islands, Central African Republic, Chad, Chile, China, Colombia, Comoros, Congo DR, Congo-Brazzaville, Cook Islands, Costa Rica, Cuba, Diego Garcia, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Ethiopia, Falkland Islands, Fiji, French Guiana, French Polynesia, French Southern and Antarctic Lands, Gabon, Gambia, Georgia, Ghana, Greenland, Grenada, Guadeloupe, Guam, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, India, Indonesia, Iran, Iraq, Israel, Jamaica, Jordan, Kenya, Kiribati, Korea North, Korea south, Kuwait, Kyrgyzstan, Laos, Lebanon, Lesotho, Liberia, Macau, Madagascar, Malawi, Maldives, Mali, Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Moldova, Mongolia, Montserrat, Mozambique, Myanmar, Namibia, Nauru, Nepal, Netherlands Antilles, New Caledonia, Nicaragua, Niger, Nigeria, Niue, Norfolk Islands, Northern Mariana Islands, Oman, Pakistan, Palau, Palestine, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Puerto Rico, Qatar, Russia & Kazakhstan, Rwanda, Saint Helena, Saint Kitts and Nevis, Saint Lucia, Saint Pierre and Miquelon, Saint Vincent and the Grenadines, Samoa, Saudi Arabia, Senegal, Seychelles, Sierra Leone, Solomon Islands, Somaliland, São Tomé and Príncipe, Sri Lanka, Sudan, Suriname, Swaziland, Syria, Taiwan, Tajikistan, Tanzania, Thailand, Timor-Leste, Togo, Tonga, Trinidad and Tobago, Turkmenistan, Turks and Caicos Islands, Tuvalu, Uganda, Ukraine, United Arab Emirates, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Virgin Islands, BritishVirgin Islands, U.S., Wallis and Futuna Islands, Western Sahara, Yemen, Zambia, Zimbabwe |
How do I get International Traveller Service?
- All Business tariff’s from 2008 have a reduced international call rate of 8p per minute for all zone 1 and 2 calls. For further information or to check your tariff please call customer service on 8002
How much can I save with ITS?
| Standard | ITS | ||
|---|---|---|---|
| World Zones | Making a call | Making a call | Saving |
| 1 Ireland and Channel Islands |
73p | 11.9p | 84% |
| 2 W. Europe, EU |
77p | 14.5p | 82% |
| 2 W. Europe, Non-EU |
77p | 14.5p | 82% |
| 3 E. Europe |
80p | 34.0p | 57% |
| 4 USA and Canada |
85p | 14.5p | 83% |
| 5 Asia and Pacific |
85p | 25.5p | 70% |
| 6 Rest of the world |
128p | 76.6p | 40% |
The standard price of sending a text is 14p, With ITS it only costs 10.2p. That’s a saving of 17%!
All prices shown are per minute and exclude VAT
Terms and Conditions.
- Prices are RRP, pence per minute, exclude VAT and apply 24 hours per day
- International Calls made from the UK are charged in one-second increments, rounded up to the nearest second and then rounded up to the nearest penny
- Minimum charge is 1.7p excluding VAT
- Calls made to landlines in Kosovo from any destination will be priced as a World Zone 3 call